Shipping policy

Orders are processed and shipped within 1-3 business days. Delivery typically takes 7-12 business days after shipment.

Customer Responsibility for Shipping Address- Customers are solely responsible for providing a complete and accurate shipping address at the time of checkout. Oto Streetwear is not responsible for orders that are undeliverable or lost due to an incorrect, incomplete, or undeliverable address provided by the customer. In such cases, we are not obligated to issue a refund or replacement.

If a package is returned to us due to an address error, we will contact you to arrange reshipping. Additional shipping fees may apply.

Order Tracking Once your order ships, you will receive a tracking number via email. Please allow 24-48 hours for tracking information to update.

Lost or Stolen Packages Oto Streetwear is not responsible for packages confirmed as delivered by the carrier. If your tracking shows delivered but you haven't received your package, please contact your local carrier or postal service first.